eCoordinator Introduction

The second part of the volunteer system is a secure web-based piece of software called eCoordinator, which helps you manage your volunteers, service opportunities, organizations and clients. The two products are fully interactive, so you can easily post new service opportunities online from inside eCoordinator, and receive new volunteers who are interested in serving in them.

Purpose of eCoordinator

eCoordinator helps you review, process, schedule, track and report on volunteers. It also controls which opportunities are viewed on eRecruiter and receives new volunteers who register there.

Networking Records:

Finally, eCoordinator allows for the existence of networks, where volunteer data flows from one eCoordinator account to another, even forming hierarchies and tributaries.

Folder Sharing:

As illustrated below, eCoordinator accounts are networked together in a way that allows program administrators to automatically see all volunteer activity at the main level. This eliminates the need for reports to be sent to administrators on any data stored inside eCoordinator, including statistics. When you (or your volunteers) change anything in the database, it is automatically changed throughout the entire system.

Folder Access:

Unlike Folder Sharing, where data visibility and access are facilitated by sharing the folder contents in one eCoordinator account to a folder in a separate eCoordinator account, Folder Access uses only a single eCoordinator account. In other words, instead of multiple eCoordinator users logging in to multiple accounts, with each account containing different data, Folder Access has those same multiple eCoordinator users logging in to a single account that contains all of the data. The beauty in this solution is that each login has access only to certain folders (defined in AMS), and can therefore access only the data that is pertinent to the individual, much like logging in to a separate eCoordinator account altogether.

Accessing eCoordinator:

To access the system go to https://ec.volunteernow.com/coordinator and type in the eCoordinator User ID and Password you have been assigned for this training. This is NOT the Volunteer User ID and Password that you created when registering on the eRecruiter. The first time you access eCoordinator you may need to disable pop-up blocking on your computer. If you have difficulties accessing the software, please talk to your instructor.

Action: Instructor will assist with any access problems.   Special Instructions: Resolving Access Problems   The most common access problems and solutions:   1. Google, Yahoo or other pop-up blockers are enabled. Solution: Click the icons (usually resembling some sort of a burst, or exclamation mark) and enable pop-up.     2. Internet Explorer pop-up blocking is enabled. Solution: Disable it by clicking on the pop-up bar (yellowish in color) and selecting "Always Allow Pop-ups from This Site," as shown here:     3. Trainee is mistyping or does not have a valid User ID or password. Solution: Request a different User ID from instructor.